Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and the size/weight of your order. Estimated delivery times are 3-7 business days for domestic (Canada) orders, depending on your location and the shipping method selected.
Shipping Regions
We currently ship within Canada. If you are located outside Canada and would like to place an order, please contact us at info@totalautomotivegroup.ca before ordering to confirm availability and shipping costs.
Damaged or Lost Shipments
If your order arrives damaged or does not arrive, please contact us within 7 days of the expected delivery date at info@totalautomotivegroup.ca or (613) 282-5506 so we can assist you.
Questions
For any questions about your shipment, please contact us at info@totalautomotivegroup.ca or (613) 282-5506.